Privacy Policy (English)

Privacy Policy

Effective on: September 1, 2015
– Updated: March 6, 2020
– Updated: March 19, 2021
– Updated: March 31, 2022
Hidetoshi Uchiyama – Representative Director, unerry Inc.

The Company fully recognizes the social mission of protecting personal information handled by the Company in web business consulting and application development work, and protects the rights of individuals and observes laws and regulations related to personal information. In addition, we have established a personal information protection management system to embody the following policies, and are constantly monitoring the latest trends in IT technology, changes in social demands, changes in the business environment, etc., and are working to continuously improve them.

Personal information is acquired, used, and provided only to the extent necessary for the Company’s legitimate business execution in business consulting and application planning and development work, as well as for employment and personnel management of employees, and other business reasons specified. We will take measures to prevent the handling of personal information beyond the scope necessary to achieve the purpose of use.

We comply with laws and regulations regarding the protection of personal information, guidelines set by the government, and other standards.

With regard to risks such as leakage, loss or damage of personal information, we take reasonable security measures to prevent such risks and inject management resources that match the business situation, and continuously improve the personal information security system. In the event of an emergency, corrective measures will be taken promptly.

We will respond promptly and honestly to complaints and consultations regarding the handling of personal information.
The personal information protection management system will be reviewed in a timely and appropriate manner, based on the changes in the environment surrounding the Company, and will continuously promote improvements.

This policy shall be distributed to all employees and customers, and shall be available to anyone at any time by posting it on our website. Thank you.
Inquiries regarding the privacy policy are accepted at the contact info below.
1-17-1 Toranomon, Minato-ku, Tokyo 105-6415, 15F, Toranomon Hills Business Tower
unerry, Inc.
Email address: privacy@unerry.co.jp
* Inquiries will be evaluated on regular business days; excluding Saturdays, Sundays, national holidays, New Year’s holidays, and Golden Week holidays.

Application Privacy Policy

Article 1 (Definition)
This application privacy policy (hereinafter referred to as this privacy policy) regulates the handling of user information in smartphone applications and services provided by unerry Co., Ltd. (hereinafter referred to as the Company). Please refer to Article 7 for our contact information.
Article 2 (Items to be acquired, purpose of use, acquisition method)
When using each application and service provided by the Company, the following user information will be automatically obtained via the application for the following purposes. We do not use any of the acquired information for the purpose of identifying individuals.
Beacon Bank (SDK) (This application has a mechanism that allows customers to use location-related services by explicitly agreeing to the terms of service (opt-in))
(1) Device information of smartphones (terminal model name, terminal manufacturer, terminal OS version): As marketing information for improvement
(2) Advertising identifier (IDFA or Google Advertising ID, etc.): To identify the customer when providing the service
(3) Location information on smartphones, IP address, etc.: To acquire nearby beacon information. To provide nearby information
(4) Information on nearby beacons: To provide nearby information from your location information (not to identify individuals) and to register beacon information
(5) Information related to the usage status of this application (including presence / absence of location information use permission, Bluetooth on / off, browsing / opening date / time of push content, information on responded beacons): To understand usage.
(6) Segment information (age, gender, occupation, etc., excluding personal information) of the app user that the provider of this app deems necessary: ​​To provide marketing information
However, for (2) the app user can opt out arbitrarily.

If you would like to stop using this advertising identifier, please follow the steps below.
[iOS]
・Open “Settings” on your device
→Tap “Privacy”
→Tap “Advertisement”
→Turn on “Restrict tracking ads”
* Reference:Apple Support Page
https://support.apple.com/en-us/HT202074
[Android]
・Open the Google Settings app on your device
(The app name may differ depending on the device, such as “Google settings” and “Settings”)
→Scroll down and tap Google
(Depending on the device, [Google] may not be available)
→Tap “Advertisement”
→Switch on Opt-out interest-based ads or opt-out ad personalization
* Reference:Google Play help page
https://support.google.com/googleplay/answer/3405269

Article 3 (Agree)
Please use the applications and services defined in Article 2 after confirming this Privacy Policy and agreeing with the contents. This Privacy Policy is posted on the Company’s website and is published with this notice. Users should read this privacy policy when installing the application.
Article 4 (external transmission / third party provision)
Section 1. The Company shall acquire, accumulate and transfer the information automatically or registered by the customer in Article 2 using the information collection method built into the application within the necessary scope for achieving the purpose of use, and may be provided to third parties.
(1) Information obtained by hashing (irreversible) terminal information (IDFA or Google Advertising ID, etc.) or a code based on encrypting the information: Application provider (refers to the provider of the application for each specific application equipped with Beacon Bank SDK) The same shall apply hereinafter, for the purpose of providing advertising and information distribution services and service improvements, and providing marketing services and statistical information to application providers.
(2) Location information of your terminal: for the purpose of providing advertising and information distribution services by application providers, and to provide marketing services and statistical information to application providers.
(3) Beacon information: for the purpose of maintaining and improving the Beacon Bank service (terminal information and beacon ID are not provided.)
(4) Information on the usage of this application: for the purpose of notifying the application provider of the feature usage.

Section 2. Regardless of the provisions of the preceding paragraph, if the Company considers user information to fall under any of the following items, it will give personal information to a third party while giving maximum consideration to the rights and interests of the user.
(1) When the consent is obtained from the person.
(2) When it is based on laws and regulations.
(3) When it is necessary to protect the life, body or property of a person, and it is difficult to obtain the consent of the person.
(4) Cases where it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
(5) In cases where it is necessary for a national institution or a local public entity or its commissioned entity to cooperate in performing under the provisions of laws and regulations, and with the consent of the person, it will hinder its performance If there is a possibility.
(6) When user information is processed into data in a format that does not identify individuals.
Article 5 (Suspension of user information acquisition, etc.)
This application privacy policy applies only to the applications and services specified in Article 2. The Company is not responsible for the handling of user information in external businesses other than the Company or personal URL addresses linked from applications and services.
Article 6 (Link to Personal Information Protection Policy (this Privacy Policy))
For the latest version of our Privacy Policy, please check the link below. In the event that this Privacy Policy differs from the Privacy Policy on the Company site, the Privacy Policy on the Company site shall prevail.
・ Our personal information protection policy (privacy policy) https://unerry.co.jp/privacy/#privacy01
・ This application privacy policy https://unerry.co.jp/privacy/#privacy02
Article 7 (Contact for inquiries)
Inquiries and consultations regarding the handling of user information in this application and this service will be accepted at the following contact.
・ Contact name: unerry, Inc.
・ Email address: privacy@unerry.co.jp
・ TEL : 03-6820-2718
Article 8 (Change of this application privacy policy)
1. The Company may change this application privacy policy due to changes in laws and regulations.
2. If there is a change in the items to be acquired for user information, a change in the purpose of use, or a provision by a third party, etc. due to a version upgrade of this application, the Company will notify you before downloading. We will obtain the consent before installation or at the time of installation.

About the handling of personal information

1. Name of business
unerry Inc.
2. Name or job title, affiliation and contact information of the manager (or its agent)
Administrator name: Chief Privacy Officer
Job title: unerry Inc. CTO
Contact: Phone 03-6820-2718
3. Purpose of using personal information
3.1 Personal information to be disclosed
[Customer information] For providing services in web business consulting, providing advertising services and guidance, and answering inquiries.
[Shareholder information] For information disclosure, sending of distribution materials, and communication.
[Supplier information] For business negotiations and business communications, ordering and billing services.
[Employee Information] For employee HR management, business management, health management, security management.
[Personal information about recruitment applicants] To contact recruitment applicants and manage our recruiting operations.

3.2 Undisclosed personal information
(1) Purpose of use when personal information is entrusted by business partners
1. To fulfill contracts for outsourcing business related to web site and mobile application development and operation.
2. To fulfill contracts in the customer center business (service by telephone / email, delivery of information and products, etc.).
3. To fulfill contracts for outsourcing services (strategy planning and data analysis) in consulting services.

4. Provision of personal information to third parties
We do not provide your personal information to third parties except in the following cases.
(1) With your consent.
(2) When based on laws and regulations.
(3) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
(4) Cases where it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
(5) When it is necessary for a national institution, a local public entity, or a person commissioned by the government to cooperate in performing the affairs specified by laws and regulations, and with the consent of the person concerned, If there is a possibility that it will hinder the performance of.
(6) When outsourcing the handling of personal information in whole or in part to the extent necessary to achieve the purpose of use in order to carry out the business smoothly.
5. Outsourcing of personal information handling
We outsource part of our business operations to provide better services to our customers. We may entrust personal information to subcontractors. In this case, a contractor is selected that is deemed to handle personal information appropriately, decides on matters necessary for preventing leakage of customer’s personal information by contract management etc. by proper management and confidentiality of personal information, and appropriate management will be implemented.
6. Request for disclosure of personal information
The customer may contact us regarding disclosure of their personal information (notification of purpose of use, disclosure, correction / addition / deletion of content, suspension or erasure of use, suspension of provision to third parties). At that time, we will confirm the customer and respond within a reasonable period of time. For details of the disclosure request, please refer to “Request Procedure for Disclosure of Personal Information” on our website.
7. Regarding voluntary provision of personal information
Whether you provide us with personal information is at your discretion. However, if you do not provide the necessary items, you may not be able to use the features of each service.
8. Regarding acquisition in a way that the individual cannot easily recognize
Cookies are intended to make browsing this site more convenient when you return to our site, and do not infringe on your privacy. There is no harm to the computer. On our site, we use SSL (Secure Sockets Layer) data encryption system for all parts where you enter personal information. In addition, we have taken measures such as installing firewalls to protect information on the site. However, due to the nature of Internet communications, security cannot be completely guaranteed.

Thank you.

Inquiries regarding the privacy policy are accepted at the contact info below.
1-17-1 Toranomon, Minato-ku, Tokyo 105-6415, 15F, Toranomon Hills Business Tower
unerry, Inc.
Email address: privacy@unerry.co.jp
* Inquiries will be evaluated on regular business days; excluding Saturdays, Sundays, national holidays, New Year’s holidays, and Golden Week holidays.

Request procedure for personal information subject to disclosure

Regarding personal information subject to disclosure held by the Company, notification of the purpose of use from the person or his agent, disclosure, correction of content, addition or deletion, suspension of use, erasure, and suspension of provision to third parties (Hereinafter referred to as “Request for Disclosure”) will be handled in accordance with the following procedure in accordance with the instructions specified by the Company.

1. “Request for disclosure” application
For “Request for Disclosure”, please send the necessary documents and fees with the following instructions specified by the Company, and mail it.
1-17-1 Toranomon, Minato-ku, Tokyo 105-6415, 15F, Toranomon Hills Business Tower
unerry Co., Ltd.
Email address: privacy@unerry.co.jp
TEL : 03-6820-2718
2. Documents to be submitted for “Request for Disclosure”
When making a “Request for Disclosure,” etc., please fill out all the specified items on the instructions in (1) and mail it. For instruction forms, please make a request to the above address. In order to confirm your identity, we will ask you for information about two items (eg, phone number and date of birth) that can be used to confirm your identity among the personal information registered by you.
1) Our instructions:
1 In the case of notification of the purpose of use: “Request for notification of purpose of use of personal information to be disclosed”
2 In case of disclosure: “Request for disclosure of personal information subject to disclosure”
3 In the case of correction, addition or deletion, suspension of use, erasure and suspension of provision to third parties: “Instructions for correction of personal information subject to disclosure and suspension of use”
3. In the case of “Request for disclosure etc.” by an agent
If the person making the “Request for Disclosure” is an agent, 2. In addition to the documents in (1) above, 3. 2. A copy of the document proving that you are the agent of (1) and (2) Please enclose one of the copies of documents identifying yourself.
(1) Documents proving that you are an agent
(In the case of an agent delegated by the person to request disclosure, etc.)
① Power of attorney (original)

(If the agent is a legal representative of a minor)
①A copy of your family register ②Resident’s card (with a description of the relationship) ②③Other public documents that allow you to confirm your legal representation

(If the agent is the legal representative of an adult ward)
①Certificate of registration for guardianship registration, etc. ②Other public documents that can confirm statutory proxy rights

(2) Copy of documents proving the agent’s identity.
① Driver’s license ② Passport ③ Health insurance card ④ Resident card ⑤ Basic resident registration card
* Please note that the address information should only be up to the prefecture, and the information after that should be crossed out (redacted).

4. Fee for “Request for Disclosure” and the method of collecting it
Only in the case of a request for notification or disclosure of the purpose of use, the following amount (including the return fee from the Company) will be charged for each request. Please enclose the postal fixed amount money order for the following amount when mailing billing documents.
Processing amount: 200 yen
5. How to respond to “Request for disclosure”
As a general rule, we will respond in writing (mailing a sealed letter) to the address of the person stated in the instructions.
– Personal information acquired in connection with “Request for Disclosure” will be handled only to the extent necessary to respond to the request for Disclosure.
– In the following cases, we may not be able to respond to the “Request for Disclosure”. In that case, we will inform you to that effect and the reason. Please note that a fee will be charged for non-disclosure.
(1) When the identity of the person or agent cannot be verified.
(2) When the prescribed application documents are incomplete.
(3) When the request for disclosure etc. does not fall under “Personal Information to be disclosed.” (*)
(4) When there is a risk of harming the life, body, property or other rights and interests of the person or a third party.
(5) When there is a possibility that it will significantly hinder the proper execution of our business.
(6) Violation of laws and regulations *Personal information subject to disclosure is personal information that constitutes a systematic collection of information. Or have the authority to respond to all requests for deletion, suspension of use, erasure, and suspension of provision to third parties.
However, if any of the following a) to d) apply, it does not correspond to the personal information subject to disclosure.
a) Things that could harm the life, body or property of the person or third party by clarifying the existence of the personal information.
b) Items that may promote or induce illegal or unlawful acts by clarifying the existence of the personal information.
c) The clarification of the existence of such personal information may jeopardize the security of the country, damage the trusting relationship with other countries or international organizations, or cause a disadvantage in negotiations with other countries or government organizations.
d) If the existence of the personal information becomes apparent, it may hinder the prevention, suppression or investigation of crime and maintenance of public safety and order.